26/07/07
Turns out that the insurance company who underwrote our GAP policy have been bought out or taken over a few times since the policy start date. This was bad news for us as the policy we had purchased was amended during then and now so it no longers pays the full value of the car and will only pay upto the value of the remaining finance if our main insurer fails to pay that much. Interestingly this means they will never need to pay out as for new car purchases the value of the car will always be higher than the value of the finance remaining so the main insurer covers this cost. Basically we are getting very little when they pay out.
With this in mind we went to look for a car costing under 3,000. In the end we found a vauxhall frontera only a street a way for 900 which was in reasonable condition. The insurance for it is costing more than the car but at least we can afford both. We collect the car on Tuesday night once we have been paid.
Called The General Medical Council this morning to find out how to make a formal complaint against the JPH, they said that my allegations would be covered by them and they would send out the necessary paperwork. They also asked me to complain to the local PCT.
The PCT were less than useless (surprised?) They called me back several times throughout the day as they were so busy they couldn't deal with me in one go. In the end she told me to complain directly to the hospital but that they would look into it. no nex steps were given, neither was a formal complain made I think. I suspect that my complaint has just been filed (in the trash).
I called the JPH complaints manager a couple of times but only got his voicemail, I emailed him as well but no answer.
With this in mind we went to look for a car costing under 3,000. In the end we found a vauxhall frontera only a street a way for 900 which was in reasonable condition. The insurance for it is costing more than the car but at least we can afford both. We collect the car on Tuesday night once we have been paid.
Called The General Medical Council this morning to find out how to make a formal complaint against the JPH, they said that my allegations would be covered by them and they would send out the necessary paperwork. They also asked me to complain to the local PCT.
The PCT were less than useless (surprised?) They called me back several times throughout the day as they were so busy they couldn't deal with me in one go. In the end she told me to complain directly to the hospital but that they would look into it. no nex steps were given, neither was a formal complain made I think. I suspect that my complaint has just been filed (in the trash).
I called the JPH complaints manager a couple of times but only got his voicemail, I emailed him as well but no answer.
posted by stunted at 10:00 AM
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